How the problem was discovered
The creator of Patient Best® is Suzanne Fiscella, PA-C, a practicing physician assistant in family practice and immediate care. After years of teaching, she returned to school to obtain her Physician Assistant degree. Once in practice, she discovered the huge gap between the patient, doctor, and insurance companies.
About 80% of physicians and physician assistants diagnose and treat patients based on what the patient says during the office visit, and Suzanne soon realized her patients were unable to answer her questions about their own medical history.
Frustrated by her hurried, busy schedule, and yet having compassion for her patients who had no clue as to why they were waiting up to an hour to see her for 15 minutes, Suzanne came up with a solution – Patient Best®.
Now you have your personalized Patient Best® Medical History Book for quick reference.